Tell us what happened
Keep it simple: casino, problem, amount and timeline of events.
INDEPENDENT PLAYER SUPPORT CENTER
Dispute Center
If a dispute with a casino reaches a dead end, we help organise the facts, request a direct response from the operator and publicly show the outcome. Players get a clear process and support; casinos get specific questions and a deadline to respond.
CURRENTLY IN THE CENTER21.08.2026 · 10:20
Under review0
Waiting for casino response0
Response overdue0
Resolved0
If a casino misses the response deadline, it is clearly shown on the complaint page.
We review the evidence
We review documents and screenshots, protect personal data and ask for clarification when needed.
We request a casino response
The casino representative receives specific questions and a response deadline. No response is recorded publicly as well.
We publish the outcome
We record the casino response, whether the issue was resolved and how the dispute ended.
COMPLAINT REGISTER
Latest player complaints
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